Terms & Conditions

Safety, Security, Privacy

We respect and protect your privacy online. We do not sell or rent your information to third parties, however the information we do collect, (i.e. your name, address, billing and contact information) is saved when you place an order in order to process your order. In order to confirm your order, we send you emails for confirmation and in some cases may need to contact you via phone or postal mail if we have additional questions regarding your order. We do not authorize any third parties to make any other use of your information other than that which assists in processing and fulfilling your order. Ritualwellness.com may contain links to other sites that are out of our control. Please review these sites’ separated policies regarding privacy for your convenience.

To protect your personal information, we take reasonable precautions anfd follow industry best practices to make sure it is not inappropriately lost, disclosed, misused, accessed altered or destroyed. If you provide us with your credit card info, the info is encrypted using SSL and stored in an encrypted format. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements. Additionally, all direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

Professional Advice Disclaimer

Ritual Wellness does not provide medical or counseling advice. None of our services and nothing stated or posted on ritualwellness.com is intended to be, and must not be taken to be, the practice of medical or counseling care. For the purposes of this agreement, the practice of medicine and counseling includes but is not limited to, diagnosis, prognosis, advice, psychiatry, psychology, psychotherapy or general health care treatment. Please seek the advice of your medical professionals as appropriate regarding the evaluation of any information, opinion or content on Ritualwellness.com.

Returns & Exchanges

Due to the perishable nature of our products and the food safety regulations involved, Ritual Wellness does not offer returns or exchanges. With that said, if you are not satisfied with your experience, please contact our customer care specialists at info@ritualwellness.com so we may address and aim to improve your experience. We are here to help via email or over the phone on M-F from 6:30 am - 5 pm Pacific Standard time.

Billing, Membership & Auto Renewal Policies

Some services offered by Ritual Wellness are subscription based services which are subject to Auto Renewal Terms. Your subscription will be automatically renewed and your credit card will be automatically charged on a weekly, bi-weekly, monthly or quarterly basis, depending upon the billing terms for your account, for as long as you remain a member, but for no less than the minimum required term. You agree that Ritual Wellness will not be required to send you any renewal or advance billing notifications or confirmations that your credit card has been charged. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to immediately and without notice, either suspend or terminate your access and account. You are required to pay any amounts still owed to Ritual Wellness at the time of the suspension or termination.

Promotional discounts and all other offers are not valid towards subscription based services.